Privacy policy

This Privacy Policy explains how Simply Home ("the Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from simplyhome.com (the "Site"), or otherwise interact with us regarding our services (collectively, the "Services").
For this Privacy Policy, “you” refers to the user of our Services, whether as a visitor, customer, or other individual whose information we may collect.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will appear on this page with the revised “Last updated” date.
Your continued use of our Site after such updates constitutes your acceptance of the revised policy.

2. Information We Collect

We collect personal information from you in several ways depending on how you interact with our Site and Services.

Information You Provide Directly

This includes:

  • Contact details (name, address, email, phone number)
  • Order information (billing, shipping, and payment details)
  • Account credentials (if you create an account)
  • Messages or inquiries sent to customer support

Information Automatically Collected

When you visit our Site, certain data is automatically collected through cookies and similar technologies, such as:

  • IP address and browser type
  • Device information
  • Pages viewed and actions taken
  • Date, time, and duration of visits

Information from Third Parties

We may receive personal information from trusted third parties that help us provide our Services, including:

  • Shopify (our e-commerce platform)
  • Payment processors (for secure payment handling)
  • Shipping partners (for order delivery)
  • Analytics and marketing partners (to improve and personalize your experience)

3. How We Use Your Personal Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, returns, and support requests
  • Send marketing or promotional messages (with your consent)
  • Improve our products, website, and customer experience
  • Detect, prevent, and respond to fraud or security issues
  • Comply with legal and regulatory requirements

4. Cookies

We use cookies to operate and enhance our website’s performance, improve user experience, and analyze traffic.
Cookies may also be used by third-party partners for advertising purposes.
You can manage or disable cookies in your browser settings, though doing so may limit website functionality.

Our Site also recognizes the Global Privacy Control (GPC) signal, allowing users to opt out of specific data uses, including targeted advertising.

5. How We Share Personal Information

We share your personal information only when necessary and in limited circumstances, including with:

  • Service providers and partners (e.g., payment processors, logistics, analytics)
  • Marketing partners (for email or advertising campaigns, where permitted)
  • Affiliates within our business group
  • Legal authorities, when required to comply with laws or protect our rights
  • Business transfers, in case of a merger, acquisition, or sale of assets

We do not sell or rent personal data, and we never knowingly share information from individuals under 16 years of age.

6. Data Security and Retention

We take reasonable measures to safeguard your personal information.
However, no method of electronic storage or transmission is 100% secure.
We retain your personal data only as long as necessary to provide our Services and meet legal obligations.

7. Children’s Privacy

Our Services are not intended for children under 16 years old, and we do not knowingly collect their data.
If you believe a child has provided us with personal information, please contact us and we will delete it immediately.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Request a copy (portability) of your data
  • Withdraw consent or restrict processing
  • Opt out of marketing communications
  • File a complaint with your local data protection authority

To exercise your rights, please contact us at mysimplyhomeco@gmail.com.
We may request verification before processing your request for security purposes.

9. International Data Transfers

If you access our Site from outside the country where our servers are located, your data may be transferred internationally.
When transferring data from the EU or UK, we use Standard Contractual Clauses or other recognized legal mechanisms to ensure an adequate level of protection.

10. Contact Us

For questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

📧 mysimplyhomeco@gmail.com
🌐 www.mysimplyhome.com